
A-Law vs. μ-Law Companding: Key Differences Explained
Explore the differences between A-law and μ-law companding techniques used in telephone systems, including their compression curves and encoding processes.
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Explore the differences between A-law and μ-law companding techniques used in telephone systems, including their compression curves and encoding processes.
Learn about Automatic Call Distributors (ACDs): how they efficiently manage communications, route calls, and enhance customer service through automation and skill-based routing.
Explore the fundamentals of cordless telephone systems, including components, duplex communication, frequency allocations, and advanced systems.
Learn the difference between FXS and FXO interfaces in analog telephone systems. Understand their roles in POTS and how they connect devices to the network.
Explore the differences between PBX and Virtual PBX systems, including advantages, disadvantages, cost, scalability, and flexibility.
Explore the distinctions between PCM24 and PCM30, including their channel structure, data rates, and applications in digital telephone systems.
Explore the key differences between pulse dialing and tone dialing, the two primary methods used to communicate telephone numbers to a telephone exchange.
Explore the key signaling types used in EPABX/PBX systems for call management: Start Dial, Ground Start, and E & M, including their methods and features.
Learn the basics of telephone systems, including key terminology, how they work, touch-tone technology, and BORSCHT functions. Understand the evolution from traditional POTS to modern mobile communication.
Learn about BHT (Busy Hour Traffic) and blocking in telephone networks. Includes calculation examples to understand network traffic and call completion rates.
Explore Computer Telephony Integration (CTI), its evolution, functions like call routing and record retrieval, and applications in voice response systems and contact centers.
Learn about DECT phone technology, including its key characteristics, applications, and prominent manufacturers. Discover how DECT phones enable wireless communication within fixed telephone networks.
Explore the components and functionality of voice mail systems, including unified messaging and automated attendants. Learn about CPUs, codecs, storage, and software.
Explore the pros and cons of Voice over Internet Protocol (VoIP), including cost savings, ease of use, sound quality, and security risks.
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